DCortesi . blog » Outlook/Notes: The system cannot find the file specified

March 30, 2005

Outlook/Notes: The system cannot find the file specified

I use the Outlook Connector for IBM Lotus Notes/Domino at work because I’ve come to find Outlook much more usable than Notes. Unfortunately, for the past few months I’ve been getting an error when I start outlook: The system cannot find the file specified error. I figured it was due to a botched Japanese language install and ignored it until I got my laptop reloaded on Monday and it started doing the same thing. After a quick Google, I found somebody with a similar problem.

Cause

McAfee VirusScan Enterprise 8.0i has a Lotus Notes email scanning component that needs to run before any Notes-based program is launched. This component does not exist in the BlackBerry installation folder.

Resolution

Copy the NCDaemon.exe file into the BlackBerry installation folder

It figures…McAfee is the culprit. I cannot tell you how much I despise recent versions of McAfee. While I understand the direction they are attacking and the market they are targeting, McAfee is a bane to those who understand the risks of the Internet. Due to the recent uprise of malware, McAfee is attempting to address these issues by identifying any piece of “troubling” software on your system. Unfortunately, for a security professional like myself who maintains a large library of malware, “hacking tools”, and other “unwanted programs” (McAfee terminology), deleting these files is not desirable functionality. Of course, these features can all be disabled…unless you happen to be under the power of McAfee’s ePolicy Orchestrator. Of course, you can be given a special policy to address some of these issues…unless your laptop does not like to apply that policy. It’s so frustrating.

To get back to the point, I managed to solve my outlook problem by copying NCDaemon.exe to my C:\Program Files\Common Files\System\MSMAPI\1033 directory. Why there, and not the Outlook installation directory? For whatever reason, that directory is the “Current Directory” that Outlook runs from.

23 Comments so far
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I agree, for many of us McAfee, like Romeo, MUST DIE!

I had same problem “The system cannot find the file specified error” with Business objects Enterprise IX and Crystal Reports IX.
Copying the file inte C:\Business Objects\BusinessObjects Enterprise 11\win32_x86 and C:\Business Objects\Crystal Reports 11 solve the problem

Damon,

I had this same problem and was able to fix it, but I had to stick it in “C:\Program Files\Microsoft Office\OFFICE11″.

How funny - I used to sit right next to you in Oak Brook!

HAHAHAHAHA…..

I hope all is well. Have a good one,

Jeremy

Just like Jeremy, installing it in Office 11 (and the Blackberry folder) solved my problem.

Thanks for the post!

Anyone had to deal with this making ODBC connections using NotesSQL?

Works on some of the office PCs but not others. I guess I need to exorcise the NCDaemon.exe somewhere.

Peter,

Can you explain what else you did? I’m having the same issue but copying the files back did not fix it.

Thanks

David

Thank you so much. This has been bothering me for ages. Finally, a fix.

Take Care,
Marta

This worked for me as well. I had to copy the file to C:\Program Files\Microsoft Office\Office11

McAfee must DIE!!

Well, it fixed the file error, but I cannot send email…haha. When I try to send an email I get an unknown error while processing. I rebooted and that did not work, so I just renamed the file and restarted outlook. I’ll deal with the error message until I can figure out the rest of this ridiculous issue.

Hi Joe,

I’m having this same issue. Did you ever figure it out?

The answer is here:

http://support.microsoft.com/kb/231350/

It is not an Excel issue so the posted url does not point to an solution for the McAfee problem.

Lisa, I have not figured it out yet, however I am looking into it again. Today I removed McAfee Virus and I am still having the problem.

I have been looking for this solution forever!, copying “NCDaemon.exe” to “C:\Program Files\Microsoft Office XP\Office11″ Fixed the issue!

Thank you! Thank you! Thank you!

Copying NCDaemone.exe into C:\Program Files\Microsoft Office XP\Office11 fixed it for me too!!!

Doh! I’m in the same boat as Joe Petrie. Error is gone, but can’t send email. I hope someone figures this out eventually…

Same problem: Error is gone, but can’t send or receive mail anymore

wouldn’t it be great if super-duper windows would produce an error like: “the system cannot find the file “? At least we would know what caused the error. I hate the cryptic win dows error messages.

ahum, mu comment didn’t come through the way I wanted it… What I wanted to say was: an error like: “the system cannot find the file FULL_PATHNAME_OF_FILE”…

Thanks a bunch to this site. Jeremy’s fix thats copying to “C:\Program Files\Microsoft Office\OFFICE11″ worked for him, worked for me too. Now I just have to fix the problem with my emails all coming in as read so I dont get a notification that there are new mail in.

Same problem. Copied NCDaemon to C:\Program Files\Microsoft Office XP\Office11. Problem fixed but now I cannot send mail. If I remove NCDaemon then it goes back to the error message but sending is fine. So I have to live with the error message for the time being.

I had this problem with the Lotus Notes SQL driver and I solved it deleting “NCMenu” and “NCExtMgr” from the Notes.ini file

Same problem with Lotus Notes SQL driver and both system and file ODBC connections. Deleting “NCMenu” and “NCExtMgr” from the Notes.ini file worked for me as well. Thanks Anonymouson!!

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March 30, 2005

Outlook/Notes: The system cannot find the file specified

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